Refund Policy

OVERVIEW

At Seamless, we want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or refund in accordance with the terms below.

By purchasing from our website, you agree to this Refund Policy.

SECTION 1 – RETURN ELIGIBILITY

To be eligible for a return, all of the following conditions must be met:

  • The return request must be submitted within 30 days of delivery
  • The item must be unused
  • The item must be unworn
  • The item must be unwashed
  • The item must be in its original condition and packaging
  • All tags and hygiene liners (if applicable) must be intact

We reserve the right to refuse returns that show signs of wear, use, washing, alteration, or damage.

For hygiene and safety reasons, worn shapewear cannot be accepted.

SECTION 2 – RETURN SHIPPING

Customers are responsible for the cost of return shipping.

We do not provide prepaid return labels unless the item is defective or incorrect.

Original shipping fees are non-refundable.

We are not responsible for returns lost in transit. We recommend using a tracked shipping service.

SECTION 3 – HOW TO REQUEST A RETURN

To request a return, contact us at:

support@[yourdomain].com

Please include:

  • Order number
  • Reason for return
  • Photo of item (if defective or incorrect)

If approved, we will provide return instructions and the return address.

Returns sent without authorization may not be accepted.

SECTION 4 – REFUNDS

Once we receive and inspect your return:

  • Approved refunds will be issued to the original payment method
  • Refunds are processed within 5–10 business days
  • Shipping fees are not refunded

If the returned item does not meet eligibility requirements, the refund may be denied.

SECTION 5 – DEFECTIVE OR INCORRECT ITEMS

If you receive a defective, damaged, or incorrect item, contact us within 7 days of delivery.

If confirmed:

  • We will provide a replacement or refund
  • We will cover return shipping (if return required)
SECTION 6 – EXCHANGES

We do not offer direct exchanges.

If you need a different size or style:

  1. Request a return
  2. Place a new order

This ensures the fastest processing and availability.

SECTION 7 – NON-RETURNABLE ITEMS

The following items are not eligible for return:

  • Worn or used shapewear
  • Washed items
  • Items without original packaging
  • Items without tags or hygiene liner
  • Final sale items (if marked)
  • Gift cards
SECTION 8 – LATE OR MISSING REFUNDS

If you have not received your refund:

  1. Check your bank account
  2. Contact your payment provider
  3. Contact your credit card company

If the issue persists, contact us at support@[yourdomain].com.

SECTION 9 – CHANGES TO THIS POLICY

We reserve the right to update this Refund Policy at any time.

Changes will be posted on this page with an updated “Last Updated” date.

CONTACT INFORMATION

Seamless

Email: support@be-seamless.com

Website: www.be-seamless.com